TAG TrainingThe Altitude Gym

Privacy notice

Version 1 · 21 September 2026

TAG Training is the app your gym uses to plan classes, take bookings and follow your training. This page says what it keeps about you, who can see it, how long it is kept, and what you can do about it. It is written to be read, not signed.

Who is responsible

The gym you train at is responsible for your data (the "controller" under the GDPR): [the gym's legal name, its address, and an email address people can write to]. The app is run for the gym by TAG Training, who processes the data only on the gym's instructions. Questions about your data go to the gym at the address above.

What is kept, and why

WhatWhyWho sees it
Your name, email address and a password (stored hashed, never readable) To sign you in and tell you apart from everyone elseYou; the coaches at your gym see your name and email
Which gym you belong to, and your class bookings and waiting-list places To run the classes you signed up forYou; the coaches at your gym
Your profile: age, sex, weight, objective, sport, competition date So a coach can programme for youYou (parts of it); the coaches at your gym
Measurements you or a coach record: blood pressure, weight, muscle mass, body fat, lifts, grip, pull-ups To follow your progressYou; the coaches at your gym
Injuries and medical notes a coach writes So a session is safe for you. This is health data; it is recorded only with your agreementThe coaches at your gym. Not shown to you in the app today; ask the gym for a copy at any time
What you log after a class: how you felt, weights lifted, comments So next time you see last timeYou; the coaches at your gym
Who opened your file, and when So you can see who has looked at your dataYou
If you have the Athlete plan: the App Store's record of it (its transaction number, the product, when it renews or ends, whether it was refunded). Apple takes the payment; we never see your card or your Apple Account To know your account has the plan, on your phone and on the websiteYou; TAG Training
Sign-in attempts and password-reset requests To stop somebody guessing their way inNobody, in the ordinary course; kept for a short time and dropped

Nothing is used for advertising, profiling or sold to anyone. There are no third-party trackers in the app and no analytics that follow you.

Where it is kept

The gym's data is stored on servers run for the gym by these providers (its "processors"), under contracts that bind them to the GDPR:

The fonts the app uses are served from the app itself, not from Google.

How long

What you can do

Changes

If this notice changes, the version and date at the top change with it and the app tells you the next time you sign in.

← Back to the app